Public Meeting Notices
|2016 Wage Info|
• AMW Statutory
Max - $4,428.91
• Arizona Minimum Wage - $8.05
• Get Info:2015 Az Minimum Wage
• Get Info:2016 Az Minimum Wage
• Get Info:2015 Az AMW Max
• Get Info:2016 Az AMW Max
at the ICA
- 01/14/2016: An RFQ to set up a Qualified Vendor List for Investment Management Consulting Services is open thru Feb 11, 2016. Details here.
- 12/23/2015: An RFQ to set up a Qualified Vendor List for Medical Peer Review Services is open thru Jan 21, 2016. Details here.
- 04/09/15: Commission recognizes National Workers' Memorial Day - see resolution
- 02/05/16: Palo Verde Nuclear Plant Recertified with VPP Star Status by ADOSH - details here
- 01/28/16: Commission publishes revised Notice of Claim Status (Form 104 - Rev 01/2016) - use of new form is mandatory effective March 1, 2016. Details here.
- 01/13/16: Training Webinars in Claims Handling & Processing for Spring 2016 are full! The Fall 2016 schedule will be placed at this link when available.
- 12/22/15: Medical Resource Office [MRO] added to website! Click here to visit.
- 10/16/15: Commission announces Admin & Special Fund Assessment Rates for CY 2016
- 10/15/15: Commission announces Arizona minimum wage will remain $8.05 for CY 2016
- 08/20/15: Claims Division revises internal AMW procedure effective August 24, 2015 - click here for notice
- 07/31/15: Commission posts 2015 Summary of Commission Action regarding Physicians' and Pharmaceutical Fee Schedule.
- 06/29/15: Commission publishes revised Forms 110-A and 110-B - use is required effective July 3, 2015 - click here for details
- 05/22/15: Commission adopts AMW Statutory Max for CY 2016: $4,428.91 - details here
- 05/22/15: On May 22, 2015, Governor Ducey appointed Dale L. Schultz Chairman of the Industrial Commission of Arizona. To review Chairman Schultz's biography, and the biographies of the other commissioners, click here.
- 03/06/15: ICA Issues Notice to WC Stakeholders Regarding Directed Care - details here
- 02/06/15: Federal OSHA Rejects Arizona's Residential Fall Protection Standards - details here
- 01/20/14: AZ Medical Data Report for Service Year 2013 now available - details here
- 12/16/14: Commission makes corrections to reimbursement values of Medicine Codes added to 2014 Fee Schedule - click here for more information
- 12/09/14: Coming Soon! New Domain Name for Industrial Commission of Arizona. - details here
- 12/04/14: NCCI Announces Workers Comp Coverage Verification Service Mobile App! - details here
- 10/17/14: ADOSH adds training classes on Ebola Resources and Fall Protection in Construction. Get revised training schedule in latest edition of the Advocate here.
- 09/23/14: Commission Corrects Code in Surgery Fee Schedule. Click here for details.
- 04/14/14: The Special Fund Insolvent Carrier (SB1310) report has been updated. To view updated report, click here. To view original report see Recent News entry for 12/12/13 below.
- 02/11/13: The Claims Division has developed a procedure for Change of Physician Requests under A.R.S. § 23-1062.02. - details here
- 10/31/12: Claims Division Revises AMW Procedure Effective Dec 3, 2012
- 11/22/11: OSHA Videos Now Available: Preventing Construction Worksite Hazards
- 07/06/11: New Cranes and Derricks, Hexavalent Chromium, and Steel Erection Safety Standards
Kathleen McLeod, Claims Manager
(Including The Ombudsman's Office)
Robert Galyen, Ombudsman
Do not use the above email address to send emails (or attachments to emails) containing sensitive or personal information (such as social security numbers) to the ICA because neither the website nor email is secure. Instead, FAX such materials to the FAX number below or mail paper copies to a mailing address below.Phoenix: 800 W Washington St, Phoenix AZ 85007 - Phone: (602) 542-4661
Tucson: 2675 East Broadway, Tucson AZ 85716 - Phone: (520) 628-5181
FAX (use for either office): (602) 542-3373
Click for Phone List of ICA Divisions
(Looking for downloadable forms and documents? Scroll down . . .)
Workers' compensation is a "no fault" system in which injured workers receive medical and compensation benefits no matter who causes the job-related accident. If an illness or injury is job-related, the injured worker (also known as a claimant or applicant) receives medical benefits and may receive temporary compensation, if eligibility requirements are met. In some cases, a claimant may also receive permanent compensation benefits and "job retraining."
The two divisions within the Industrial Commission which are primarily responsible for monitoring the activities of insurance carriers and for deciding disputes that arise between claimants, employers, and insurance carriers are the Claims Division and the Administrative Law Judge (ALJ) Division.
The Claims Division is charged with the responsibility to regulate the insurance carriers and self-insured employers that process claims filed by injured workers, and to insure that workers receive those benefits to which they are entitled under the Arizona Workers’ Compensation Law. The Claims Division receives claims from attending physicians and injured workers, then notifies the appropriate insurance carrier (or its third party administrator) or self-insured employer so that the claim can be processed. The day-to-day processing of an injured worker’s claim is then handled by the insurance carrier or self-insured employer. Questions regarding payment of medical bills and compensation should first be directed to their processing office. Any questions that office cannot answer should then be directed to the Claims Division.
The Claims Division processes approximately 6,000 documents per day and makes over 30,000 determinations annually on such issues as requests to leave the state, requests to change physician, average monthly wage, loss of earning capacity, and bad faith and/or unfair claims processing practices. It ensures that workers' compensation claims are processed in accordance with existing state laws and rules.
The Claims Division keeps a record of all claims filed for workplace injuries since 1925 and also maintains an employer insurance database to provide up-to-date information on Arizona employers and their workers' compensation coverage.
The Claims staff cannot provide legal advice, but they are available for general assistance regarding workers' compensation laws and rules.
The ALJ Division resolves legal disputes that arise in workers' compensation cases. A wide variety of issues may be referred to its Hearing Division, ranging from compensability, continuing benefits, supportive care, reopening of claims, and loss of earning capacity. When a request for hearing is filed in the Claims Division, the case is referred to the Hearing Division of the ALJ. For information, click on Hearings--Frequently Asked Questions below.