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Industrial Commission of Arizona

Phoenix: 800 W Washington St, Phoenix AZ 85007
Phone: (602) 542-4411
FAX: (602) 542-7889

Click for Phone List of ICA Divisions

The Industrial Commission of Arizona's Privacy Policy

Thank you for visiting The Industrial Commission of Arizona website and reviewing our Privacy Policy Statement. The Industrial Commission of Arizona provides a convenient way to access various information, documents, and services available from the Industrial Commission of Arizona. Your rights to privacy are of utmost importance to the State of Arizona in building trust and confidence when conducting business through the Internet.

Online Customer Service and Alternatives

The Industrial Commission of Arizona offers many of the services online that you might otherwise transact in person. Our goal is to provide individuals and organizations with a more convenient and efficient means in which to interact with Arizona government. If at any time you choose not to proceed with a transaction offered through this website, your choice will in no way affect your ability to receive benefits or services. If you prefer to apply for benefits or services in person, you may do so at the respective State agency providing such benefits and/or services.

Collection and Use of Information

Information Collected and Stored Automatically

The Arizona Industrial Commission does not use “cookies” to gather information during your visit. Individual websites you access through this site may use “cookies,” however, and are required to define their use in the separate privacy policy located on the specific site. The web server that hosts the Industrial Commission of Arizona site does gather certain information about the visit automatically in a standard log file. This information never identifies you personally and consists of only the following items:
  1. The Internet domain (for example, "xcompany.com" if you use a private Internet access account, or "yourschool.edu" if you connect from a university's domain) from which you access the website;

  2. The IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access the website;

  3. The date and time of your access; and the pages you visited.
We use this information to compile statistics about the amount of use the site receives. Again, we do not automatically record information about you as an individual.

Although The Industrial Commission of Arizona does not currently use cookies, future releases will necessitate their use along with other session enhancement methods. These will be thoroughly evaluated in order to determine their benefit to both the client and the service provider before being implemented. This privacy statement will also be updated to describe exactly what information is being collected and how to disable or refuse cookies.

Information You Provide

Information that you submit to sign up for ICA Email information as well as information you submit with an online application will be treated in the same manner as information submitted on a hard copy to the Industrial Commission. The information you supply to the Industrial Commission of Arizona will generally become a matter of public record pursuant to A. R. S. § 39-121, et seq., which means that the agency may be required to divulge certain information in response to a public records request or in response to a warrant, subpoena, or court order.

This website may require that you enter personal information (e.g., your name, home address, birth date, social security number, and credit card number) when applying for certain benefits and services. Those services may also reference common infrastructure utilities that are provided by the Industrial Commission of Arizona. These utilities provide the agency with a means to obtain specific information or to facilitate a specific functional requirement of the online transaction being requested.

As an example, Arizona @ Your Service maintains a central credit card payment interface that agencies can use as part of their online services applications. This utility will accept only the pertinent credit card authorization data necessary to validate and fulfill the purchase. The cardholder's name, credit card number, and expiration date are obtained by the utility and used only to complete the credit card payment portion of the online transaction. The data is used only for the fulfillment of the payment and is not retained by Arizona @ Your Service.

Not all agency online applications use the services of the Arizona @ Your Service, nor are they required to. Please be assured that your personal information will be held in strictest confidence while the Industrial Commission of Arizona processes your online transaction and will not be shared, sold, or otherwise disseminated to any outside person or entity, except as required or authorized by law.

Please refer to respective benefits and/or services webpages of each individual agency for disclosure of when, how, and to whom specific information will be released to third parties, as specified by A.R.S. § 41-4152 (5) and (6). If you have further questions regarding how a State agency will use the information you submit online, please contact the applicable agency directly.

Information Collected from Children

By statute, all State agencies must comply with the Children’s Online Privacy Policy Protection Act of 1998 (“COPPA”), requiring parental consent before collecting any personal information from any individual under the age of 13. The text of COPPA is available at http://www.ftc.gov/ogc/coppa1.htm.

Other External Links Disclaimer

The Industrial Commission of Arizona website contains links to various other websites operated by other government agencies, nonprofit organizations and private businesses. When you link to another site, you are no longer on the Industrial Commission of Arizona's website and this Privacy Statement will not apply to other sites. When you link to another website, you are subject to the privacy policy of that new site. Links to websites outside of State government are offered solely for your convenience. The State of Arizona is not responsible for and has no control over the policies or content of any third-party sites.

Neither the State of Arizona, nor any agency, officer, employee, or contractor of the State of Arizona warrants the accuracy, reliability, or timeliness of any information published by this system, nor endorses any content, viewpoints, products, or services linked from this system, and shall not be held liable for any losses caused by reliance on the accuracy, reliability or timeliness of such information. Portions of such information may be inaccurate or outdated. Any person or entity that relies on any information obtained from this system does so at his or her own risk.

Privacy Policy Statement Is Subject To Change

This policy may be updated or revised from time to time, so please check back with the Industrial Commission of Arizona's website periodically in order to receive advance notice of any substantive changes to the manner in which the information you disclose on this website may be collected, used, or disseminated.

Contact Information

To offer comments about the Industrial Commission of Arizona, or about the information presented in this Privacy Policy, contact the Industrial Commission of Arizona Webmaster:

By Email: Webmaster@ica.state.az.us.

By Mail:

Industrial Commission of Arizona
MIS Department
800 W. Washington Street
Phoenix, Arizona 85007

If you choose to provide us with personal information--by filling out a form with your personal information and submitting it to us from this website--we use that information to respond to your message and to help us get you the information you have requested. We only share the information you provide with another agency if your inquiry relates to that agency, or as otherwise required by law. Moreover, we do not create an individual profile with the information you provide or give it to any private organizations. The Industrial Commission of Arizona does not collect information for commercial marketing. Any comments collected are themselves subject to the protections of the privacy policy.

To read the State of Arizona's Privacy Policy, visit Az.gov.

Note: This Privacy Policy Statement is subject to change.